Year award.
· Correct Answer
autonomy
· Correct Answer
ethics
· Correct Answer
bias
· Correct Answer
authority
2
Identify the unstated conclusion in the following argument: The most hardworking employee in the company will receive the Employee of the Year award. Doug has been working exceptionally hard all year round.
· Correct Answer
Hardworking employees win the Employee of the Year award.
· Correct Answer
Doug has not yet received an award from the company.
· Correct Answer
Doug is the most hardworking employee in the company.
· Correct Answer
Doug will win the Employee of the Year award.
3
Which of the following rules of ethical decision making focuses on providing the greatest good for the greatest number of people?
· Correct Answer
The moral rights rule
· Correct Answer
The justice rule
· Correct Answer
The utilitarian rule
· Correct Answer
The golden rule
question4
When would an argument be considered valid?
· Correct Answer
When the premise of the argument is unquestionably true
· Correct Answer
When it is impossible for the conclusion to appear after the premise
· Correct Answer
When it is impossible for the premise to be true and the conclusion to be false
· Correct Answer
When the argument is sound
5
Which of the following is the first step in the decision-making process?
· Correct Answer
Seeking feedback
· Correct Answer
Generating alternatives for a decision
· Correct Answer
Assessing alternatives
· Correct Answer
Realizing the need for a decision
6
Which of the following terms refers to an approximate assessment of the credibility of a claim?
· Correct Answer
Background information
· Correct Answer
Categorical imperative
· Correct Answer
Initial plausibility
· Correct Answer
Hypothetical imperative
7
__________ is a written approach to creative problem solving and decision making.
· Correct Answer
Groupthink
· Correct Answer
The Delphi technique
· Correct Answer
The nominal group technique
· Correct Answer
Brainstorming
8
Which of the following takes place in the final stage of the decision-making process?
· Correct Answer
Examining why any expectations for a decision were not met
· Correct Answer
Ranking the various alternatives in order of practicality
· Correct Answer
Giving middle managers sufficient resources to achieve a goal
· Correct Answer
Making minor decisions related to the chosen alternative
9
Which of the following is true of a good inductive argument?
· Correct Answer
The greater the support the premise provides for the conclusion, the weaker is the argument.
· Correct Answer
The lesser the support the premise provides for the conclusion, the stronger is the argument.
· Correct Answer
The premise of a good inductive argument demonstrates its conclusion.
· Correct Answer
The premise of a good inductive argument supports its conclusion.
10
The management of a small-scale cosmetics company wants to increase awareness of their brand and its products in the market. They decide to choose between two alternatives: either launch a new advertising campaign on social media or offer promotional discounts in select stores. They conduct research on which of these two alternatives would be the most viable for the company. They compare the potential costs and potential benefits of each alternative. In this scenario, which of the following criteria is being evaluated by the management of the company?
· Correct Answer
Legality
· Correct Answer
Ethicalness
· Correct Answer
Economic feasibility
· Correct Answer
Innovative capacity
11
A cosmetics company has manufactured a new range of skin care products. The top management wants to create a common tagline for the entire range of products and therefore decides to get the managers of the company involved in the decision-making process. It conducts a number of sessions in which the managers are asked to work together and think of innovative taglines for the products and share their ideas with the rest of the group. Group members are specifically asked to be open to all ideas, however offbeat they may be. The members of the group are then asked to pick a tagline after debating the pros and cons of the most popular ideas. This scenario illustrates __________.
· Correct Answer
delayering
· Correct Answer
brainstorming
· Correct Answer
the Delphi technique
· Correct Answer
the nominal group technique
12
A(n) __________ presents a consideration for the acceptance of a claim.
· Correct Answer
fact
· Correct Answer
argument
· Correct Answer
opinion
· Correct Answer
issue
13
Which of the following is a question to be asked when one is presented with a claim?
· Correct Answer
When does the claim become a true statement?
· Correct Answer
What is likely to happen if the claim is examined in detail?
· Correct Answer
Does the claim speak about one particular subject?
· Correct Answer
When does the content of the claim pose a credibility problem?
14
Identify the conclusion in the following argument: Mark always leaves his phone at home when he goes to the gym. He has not been answering any calls in the past hour, so he is at the gym.
· Correct Answer
Mark does not answer calls when he is at the gym.
· Correct Answer
Mark leaves his phone at home when he goes to the gym.
· Correct Answer
Mark has not been answering calls.
· Correct Answer
Mark is at the gym.
15
Which of the following serves as the most reliable source of information about the world in general?
· Correct Answer
The background information one possesses
· Correct Answer
One’s personal interests
· Correct Answer
Things that one learns from others
· Correct Answer
One’s own observations
16
Which of the following occurs as a result of group members’ being unable to simultaneously understand all the alternatives that are generated in a brainstorming session?
· Correct Answer
Groupthink
· Correct Answer
Production blocking
· Correct Answer
Delayering
· Correct Answer
Feedback control
17
The two factors that are used to assess the credibility of claims are claims themselves and their __________.
· Correct Answer
premises
· Correct Answer
soundness
· Correct Answer
sources
· Correct Answer
validity
18
An automobile company decides to do its bit for the environment by introducing new models of electric cars. The company’s long-term goal is to eventually stop manufacturing gasoline cars and focus on manufacturing electric cars. The managers of the company reached this decision after critically evaluating the effects of car fluids and car emissions on the environment. They promise to do everything within their power to reduce the company’s carbon footprint. Which of the following approaches does this scenario illustrate?
· Correct Answer
The defensive approach
· Correct Answer
The accommodative approach
· Correct Answer
The obstructionist approach
· Correct Answer
The egoistic approach
19
When a firm exhibits the highest degree of social responsibility, it has most likely adopted __________.
· Correct Answer
the defensive approach
· Correct Answer
the proactive approach
· Correct Answer
the accommodative approach
· Correct Answer
the obstructionist approach
20
Identify the unstated premise in the following argument: John is indifferent and has a laid-back approach to work. John should be fired.
· Correct Answer
Employees who strictly follow their company’s work policy will never be fired.
· Correct Answer
Anyone who is indifferent and has a laid-back approach to work must be fired.
· Correct Answer
John is not only indifferent but also has a laid-back approach to work.
· Correct Answer
John should be fired because he is violating company policy.
21
Which of the following is the final step in the decision-making process?
· Correct Answer
Generating alternatives
· Correct Answer
Implementing the selected alternative
· Correct Answer
Learning from feedback
· Correct Answer
Recognizing the need for a decision
22
__________ refers to a decision maker’s ability to discover unique and original ideas that lead to viable courses of action.
· Correct Answer
Strategy
· Correct Answer
Creativity
· Correct Answer
Problem identification
· Correct Answer
Problem formulation
23
Which of the following is a practice that would help foster creativity in an organization?
· Correct Answer
Rewarding employees who come up with innovative ideas
· Correct Answer
Holding on to unproductive ideas instead of eliminating them
· Correct Answer
Withholding feedback, regardless of whether it is constructive or unconstructive
· Correct Answer
Avoiding the use of contests to encourage employees for fear of promoting unhealthy competition
24
The top management of a cereal manufacturing company wants to change the packaging of their products and appeal to attract a younger age group. Since the company is located in three cities, the top management wants the managers from each city to weigh in and give their suggestions for improvement. A group leader is first picked, and the problem to be solved is written down. After this, a questionnaire is e-mailed to all the participating managers. The managers are asked to list down solutions to the problem and e-mail the questionnaire back to the group leader. This scenario illustrates the first few steps of __________.
· Correct Answer
the nominal group technique
· Correct Answer
brainstorming
· Correct Answer
production blocking
· Correct Answer
the Delphi technique
25
In which of the following approaches to social responsibility do managers often put their own interests first and cause other stakeholders to be harmed yet manage to stay within the law and abide by legal requirements?
· Correct Answer
The defensive approach
· Correct Answer
The accommodative approach
· Correct Answer
The obstructionist approach
· Correct Answer
The proactive approach
26
Which of the following practices should be avoided by managers who aim to foster creativity in their organizations?
· Correct Answer
Allowing employees to make mistakes and learn from them
· Correct Answer
Attempting to speed up a creative solution to a problem
· Correct Answer
Giving employees the opportunity to experiment with radical ideas
· Correct Answer
Encouraging creative employees to take risks
27
Which of the following statements is an example of an objective claim?
· Correct Answer
Shakespeare was a better poet than Milton.
· Correct Answer
The sun sets in the west.
· Correct Answer
Summers in California are very warm.
· Correct Answer
A dog is man’s best friend.
28
__________ are often considered to be the most critical stakeholder group.
· Correct Answer
Suppliers
· Correct Answer
Customers
· Correct Answer
Employees
· Correct Answer
Managers
29
Creativity is most likely to result when:
· Correct Answer
employees are prevented from making mistakes.
· Correct Answer
managers constantly monitor talented employees.
· Correct Answer
employees are given the freedom and opportunity to take risks.
· Correct Answer
managers try to speed up the process of working on a creative solution.
30
Which of the following statements is an example of a subjective claim?
· Correct Answer
The earth is round.
· Correct Answer
Mozart is the greatest musical composer to have lived.
· Correct Answer
There is life after death.
· Correct Answer
Aliens exist in other galaxies in the universe.